PII includes information that is personal in nature and which may be used to identify you. You may provide PII to us when you send us an e-mail message or a request for information, when you fill out a questionnaire or customer satisfaction survey, when you participate in a research study, etc. We do not require you to register or provide PII to visit our websites. We do collect some technical information that does not include PII when you visit to make your visit seamless. The section below explains how we handle and collect information when you visit One Cert websites.
The PII you provide on a One Cert website will be used only for the purpose for which you provided it. We will protect your information consistent with the principles of the Privacy Act .
As a general rule, One Cert does not collect PII about you when you visit our websites, unless you choose to provide such information to us. Submitting PII through our website is voluntary. By doing so, you are giving the Department permission to use the information for a specific, stated purpose.
If you choose to provide us with PII through such methods as completing a web form, we will use that information to help us provide you the information or service you have requested. The information we may receive from you varies based on what you do when visiting our site.
We only share the PII you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. We never create individual profiles or give your PII to any private organizations. One Cert never collects information for commercial marketing.
If we store your PII in a record system designed to retrieve information about you by personal identifier (name, personal email address, home mailing address, personal or mobile phone number, etc.), so that we may contact you, we will safeguard the information you provide to us in accordance with the Privacy Act . The Act requires all public-facing sites or forms that request PII to prominently and conspicuously display a privacy notice.
The notice must address the following criteria:
Legal authorization to collect information about you;
Purpose for which the information will be used;
Whether your providing the information is voluntary or mandatory under law; and
Effects if you choose to not provide the requested information.
For the general contact information that may be submitted through One Cert websites, we have completed a Privacy Impact Assessment (PIA) and System of Records Notice (SORN) providing details about the privacy protections and redress options available for the contact information we collect from the public. This information may be used to distribute information to you and to perform various administrative tasks.
Many of our programs and websites allow you to send us email messages. We will use the information you provide to respond to your inquiry. We will only send you general information via email. You should be reminded that email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive PII (id number) to us via email. If your intended email communication is sensitive, e.g., it includes information such as your bank account, charge card, or Id number, you should instead send it by. mail. Another alternative may be submission of data through a secure program website, if available.
Web Measurement Tools and Web Surveys
When you browse through any website, certain information about your visit can be collected. We automatically collect the following types of information about your visit:
Domain from which you access the internet;
IP address (an IP address is a number that is automatically assigned to a computer when surfing the internet);
Operating system and information about the device or browser used when visiting the site;
Date and time of your visit;
Content you visited or downloaded; and,
Website (such as google.com or bing.com) or referral source (email notice or social media site) that connected you to the website.